Compliance & Data Privacy

How we protect your client data

VaultedIn is built on a single-tenant, solicitor-led foundation. Every design decision starts with client confidentiality and ends with your fee-earner in control.

This page is maintained by VaultedIn to answer common security and privacy questions about our service. It reflects our current controls and practices. If you need a bespoke Data Processing Agreement or have specific regulatory requirements, please contact us at hello@vaultedin.co.uk.

Where is VaultedIn hosted, and how does that affect availability?

How is my firm's client data isolated from other firms?

What does "zero-retention" mean in practice?

Where is client data physically stored?

Is client data ever used to train AI models?

How does VaultedIn align with SRA expectations?

Who reviews the output before it reaches a client file?

How long is data retained, and can it be deleted?

How does VaultedIn handle the single-instruction rule on Cohabitation Agreements?

Who operates VaultedIn, and how do I contact you about a data concern?