A three-year partnership, not a project.
Vaulted engagements are structured as three-year partnerships from £9,750/yr. Same bespoke build, wrapped in a continuous-improvement relationship — with an annual matter allowance included, predictable CPI-linked pricing, published exit ramps, and no per-seat fees.
We don't quote three-year builds on guesswork.
Before we price a Partnership, we run a paid £2,500 Scoping Blueprint. It's how we protect both sides — you get a defensible number, we get the ground truth we need to build to.
De-risks a three-year commitment
The Blueprint produces the workflow map, integration assumptions, and ROI baseline your Partnership fee is built on. No Blueprint, no defensible number.
Credited back on signature
The £2,500 is credited in full against Year-1 fees if you proceed. For committed firms, it's effectively free — a paid option on our time, not an extra line item.
You keep the diagnostic either way
Whether you engage us or not, you leave with a written intake audit, a workflow map, and a billable-leakage estimate you can act on internally.
Protects the methodology
The Blueprint is our IP. Charging keeps it out of scope-shopping cycles and ensures solicitor and engineering time is properly resourced from day one.
We don't quote Partnerships without a Blueprint — it's a quality standard, not an upsell.
Essential
One module, run properly.
Year-1 fee · CPI-linked thereafter
Firms of 2–6 fee-earners starting with Wills intake.
- Includes 150 matters per year
- One live module (Wills at launch)
- Named senior project lead
- Quarterly iteration cycle
- Compliance and regulatory upkeep
- Standard support SLA (next working day)
- Firm-branded, single-tenant portal
Practice
Room to grow into a second module.
Year-1 fee · CPI-linked thereafter
Firms of 4–10 fee-earners with Probate or LPA on the horizon.
- Includes 350 matters per year
- Everything in Essential
- One additional module when it ships (Cohabitation, Probate, or LPA)
- Priority support SLA (same working day)
- Half-day annual review workshop, on-site or remote
- Named partner-level escalation contact
Partnership
The complete private client intake stack.
Year-1 fee · CPI-linked thereafter
Firms of 8–15 fee-earners wanting every module and a strategic relationship.
- Includes 750 matters per year
- Everything in Practice
- All modules as each ships (Wills, Cohabitation, Probate, LPA)
- Quarterly on-site review with the project lead
- Dedicated dev-hours pool for firm-specific changes
- First access to new capabilities and integrations
Every engagement starts with the £2,500 Scoping Blueprint — credited in full against Year-1 fees on signature.
An annual, CPI-linked uplift. Capped, floored, and published.
Years 2 and 3 are adjusted on each contract anniversary using the UK ONS CPI-H index plus 1%, with a floor of 2% (deflationary years) and a cap of 6% (shock years). You know the worst case before you sign.
| Tier | Year 1 | Year 2 | Year 3 | 3-yr total |
|---|---|---|---|---|
| Essential | £9,750 | £10,250 | £10,800 | £30,800 |
| Practice | £14,500 | £15,250 | £16,050 | £45,800 |
| Partnership | £22,000 | £23,100 | £24,300 | £69,400 |
Illustrative at a mid-case 4% CPI. Formula: uplift = max(2%, min(CPI-H + 1%, 6%)).
Every tier includes an annual matter allowance.
The headline fee covers a set number of completed intakes each year. Busy firms pay a flat, published fee per matter beyond it — never a share of your client fees.
| Tier | Annual fee | Matters included | Beyond the allowance |
|---|---|---|---|
| Essential | from £9,750 | 150 | £18 per matter |
| Practice | from £14,500 | 350 | £15 per matter |
| Partnership | from £22,000 | 750 | £12 per matter |
- A matter is one completed intake submitted through the portal. Drafts and abandoned starts are never counted.
- Overage is reconciled once a year, in arrears, on the anniversary invoice. No surprise mid-year bills.
- Exceed your band two years running and the next renewal moves you up a tier rather than billing overage — the cheaper of the two always applies.
- Allowances are per firm, not per fee-earner. There are still no per-seat charges.
Worked example
A Practice-tier firm running 420 intakes in a year pays £14,500 + (70 × £15) = £15,550 for that year.
Bespoke intake takes a cycle to bed in.
One year is enough to build and launch. Three years is enough for the portal to earn its keep — through a full turn of matters, a change in regulation, and at least one shift in how your firm runs.
Build
Scoping Blueprint, bespoke implementation, CMS integration, go-live, and 30 days of close-hand support. Your fee-earners are comfortable before we step back.
Optimise
Real usage data drives the quarterly iterations — question wording, conditional logic, integration polish, and regulatory updates as they land.
Evolve
New modules brought online (on Practice and Partnership tiers), workflow refinements based on a full cycle of matters, and joint planning for what comes next.
A three-year commitment, without a trap door.
Published on the site, not buried in the contract. The whole point of a partnership is that both sides can walk if it isn't working.
90-day satisfaction window
If the build isn't right for your firm within the first 90 days of go-live, you receive a full refund of Year-1 fees paid to date, minus the £2,500 Blueprint fee. No arguments.
Year-2 and Year-3 break clauses
Circumstances change. You can exit at any anniversary for 50% of the remaining contract fee — not the full term. You keep the portal, the data, and the firm branding.
End of term
At the end of the three years, the portal, the code, and all client data remain with your firm — forever. No lock-in. No per-seat licensing. Renew if it's working, walk away if it isn't.
Common questions about the Blueprint.
The £2,500 Scoping Blueprint is how we protect both sides before a three-year commitment. Here is what firms usually ask.
What we commit to, in numbers.
A single support matrix across every tier — the scope grows with the tier, the response targets do not. Published in full at /support.
AVAILABILITY
99.5%
Monthly target
P1 RESPONSE
2 hrs
In working hours
HYPER-CARE
Days 1–30
One tier faster
SUPPORT HOURS
Mon–Fri
09:00–17:30 UK, bank holidays excl.
VaultedIn is deployed on managed UK/EU cloud infrastructure (Supabase and Cloudflare). All client data is held in UK/EU data centres; our availability sits within those providers' published SLAs.
Every partnership begins with a £2,500 Scoping Blueprint. You get an audited view of your intake economics and a fixed Year-1 quote — before you commit to a tier.